EU Sterling File Gateway

The purpose of the communication is to advise you that Elavon will be performing an application upgrade.

Affected Service: EU Elavon Sterling File Gateway (SFG)

What does this mean for you?

During this maintenance period, you will be unable to exchange files with EU Elavon Sterling File Gateway (SFG).

As part of the scheduled upgrade, the file transfer service will be temporarily unavailable. To avoid processing delays or failures, please do not submit files during the maintenance window. File submissions can resume once the upgrade has been completed and service has been restored.

With best wishes,
Elavon Customer Support.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.