Elavon Connect

Elavon Service Incident Notification

Resolved

Affected Service(s):

Reporting and Servicing / Elavon Connect

We are happy to report that the technical problem has been resolved. We will continue to closely monitor the system.

Thank you for your patience with us and, once again, we are sorry for the service interruption to your business.

Many thanks,
Elavon Customer Support.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Investigating

Affected Service(s):

Reporting and Servicing / Elavon Connect

We are experiencing an issue that could be impacting the normal service quality you receive. We are sorry for this unexpected interruption.

We would like to assure you that our technical teams are working hard to solve the problem, so we can get you up and running again as quickly as possible.

Once again, we are sorry for any trouble this service interruption might be causing you.

Many thanks,
Elavon Customer Support.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.