EU Sterling File Gateway

The purpose of this communication is to advise you that Elavon will be performing a maintenance on our EU Sterling File Gateway.

Scheduled time: 13th September 8:00 PM – 12:00 AM

Affected Service: EU Elavon Sterling File Gateway (SFG)

What does this mean for you?

During this maintenance window, you may be unable to send or receive files to filegateway-eu.elavon.com
This will impact SFTP on port 20022, Connect:Direct on port 1364, and HTTPS on port 443.

In the unlikely event that there is any impact in our service to you, please do contact us on:
ENG (+44) 345 850 0195
IRE (+353) 0818 20 21 20

With best wishes,
Elavon Customer Support.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.