Opóźnienie finansowania wpływające na na naszych klientów w Europie.

Rozwiązany 2024-09-23 10:57 UTC

We can confirm that the issue has been resolved.

We have received confirmation from our external banking partners that the files have been received and the funds have been credited to your account. Please allow some time for your account to reflect the payment.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Monitorowanie 2024-09-23 09:48 UTC

We are making every effort to fully resolve the issue and return the situation to normal.

As an update, we can confirm that we have re-sent the payments and are awaiting confirmation of receipt from our external banking partners.

You should see the funds arrive in your account with a possible delay, but still within the usual timeframe.

Your information is processed in line with Elavon’s Privacy Policy (IRL), or Privacy Policy (UK).
Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Rozpoznany problem 2024-09-23 08:46 UTC

Obecnie występuje problem z przelewem środków za wpłaty dokonywane wczesnym popołudniem. Może on wpływać na przelewy bankowe i opóźniać finansowanie.

Pracujemy nad problemem, aby jak najszybciej przywrócić wszystko do normy. Następna informacja będzie wysłana w przeciągu dwóch godzin lub przy rozwiązaniu problemu. Przepraszamy za utrudnienia.

Twoje dane są przetwarzane zgodnie z polityką prywatności Elavon.
Elavon Financial Services Designated Activity Company (Spółka z Ograniczoną Odpowiedzialnością o Wyznaczonym Przedmiocie Działalności) Oddział w Polsce z siedzibą w Warszawie, ul. Puławska 17, 02-515 Warszawa, zarejestrowany w rejestrze przedsiębiorców Krajowego Rejestru Sądowego prowadzonym przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego pod numerem KRS 287836, numer REGON 300649197, NIP 2090000825, kapitał zakładowy Elavon Financial Services Designated Activity Company 6.400.001,00 euro. Elavon Financial Services DAC prowadzi działalność gospodarczą pod nazwą Elavon Merchant Services i podlega nadzorowi Centralnego Banku Irlandii.