On Tuesday 7th November at 5:30 AM UTC we will be carrying out essential maintenance to our data centres on our e-commerce gateway.
The purpose of this is to carry out standard Disaster Recovery and Resilience testing in our backup data centre. During the failover process, you may experience an interruption to the gateway for up to five minutes. We expect to remain in the secondary data centre for up to 24 hours and our teams will monitor our systems closely throughout the day.
If you have any queries, please contact your account manager or the support team on 0191 313 0299 from the UK or 1800 222 123 from Ireland.
Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.