On Wednesday 20th September at 05:00 UTC we will be carrying out essential maintenance to our Fraud Services on our e-commerce gateway. It is estimated the maintenance will take no longer than 1 hour and 30 minutes, during this period you may experience a delay in fraud scores populating in MyOpayo.
This maintenance does not impact transaction authorisations. We have selected this time to complete the maintenance as it is a low traffic period and will minimise impact to you and your customers, maintenance will be completed ahead of the business day.
If you have any queries, please contact your account manager or the support team on 0191 313 0299 from the UK or 1800 222 123 from Ireland.
Your information is processed in line with Elavon’s Privacy Policy.
Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.