On Thursday 10th August at 3:30 AM UTC we will be carrying out essential maintenance to our data centres on our e-commerce gateway.
The maintenance window is expected to last up to 3 hours 30 minutes, during this period you may experience an interruption to the gateway for up to five minutes.
We have selected this time to complete the maintenance as it is a low traffic period and will minimise impact to you and your customers, maintenance will be completed ahead of the business day.
If you have any queries, please contact your account manager or the support team on 0191 313 0299 from the UK or 1800 222 123 from Ireland.
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Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.